Purchasing FAQ

Frequently asked questions for online purchasing

How to place an order?

We are using SWREG as our online purchasing agent, please click the Buy Now button to order it on line, this will re-direct to SWREG online order form. Please fill out the form and click submit. The registration key will be emailed to you as soon as the order transaction finished. This is usually immediate when paying online by credit card. If you have any problems with the order process, please write to us support@ifunia.com

Order Security

Your online orders are secure.

SWREG use SSL encryption for every transaction in order to ensure that your order is secure. SSL encrypts the transmissions from SWREG e-commerce servers as well as your computer.

It encrypts all of your personal information, including credit card number, name, and address, so that it cannot be read as the information travels over the Internet.

*How to check if SSL encryption is launched when I buy online?

The URL of SWREG online order form starts with HTTPS, and a lock graphic on the bottom right on the page that indicates the online order form was encrypted with SSL.

Upgrade Policy

If you have purchased an iFunia product, you can get most of the upgrades of the product for free. If an upgrade is not free, it will be notified on our website with the upgrade price.

Shipping Information

The registration key will be emailed to you as soon as the order transaction finished. Add a Registration Backup Service to your purchase is optional. The service will charge additional $4.25 and securely back up your software registation code for ONE year. Since we will backup the registration information for free, we recommend that you UNCHECK the option when checkout.

Payment Options

Credit cards (Visa, MasterCard, Discover,etc)
PayPal
Phone order and Fax Order
Bank Transfer

How do I unlock my product with the registration key?

It's very easy to unlock iFunia products, NO need to re-download. Take iFunia Video Converter Pro for example, you can follow the steps below:

1. Simply run the evaluation copy of iFunia Video Converter Pro, and click "Support" --> "Enter Keycode..." from the top menu.
2. Copy the Keycode you received by e-mail, move to Register box, then paste it.

3. Check if the keycode in the Register Box is the same one in your email. Please make sure that there are no space or other invisible characters at the beginning or end of your keycode, and the keycode is case sensitive.
4. Click "Register Now"
5. You'll see the title bar on the top changed from "iFunia Video Converter Pro(Unregistered)" to "iFunia Video Converter Pro (Registered)".

Return Policy

A " try-before-buy "version lets you make the best purchase decision and make sure that the product is compatible with your computer system and meets all of your specific requirements. We also encourage you to explore the product web pages to obtain comprehensive product information before purchasing the full version. If for any serious reason you are not satisfied with our products, you can contact us sales@ifunia.com within 30 days of the date of purchase for a full refund.

Note: Please provide your order number or other identifying information when sending us the email.

Become a Reseller

We provide reasonable discount for resellers, please contact us sales@ifunia.com for more information.